Caring for you as we would for ourselves

Before your stay

Your admission

Preparing for your hospital stay

When your hospital stay has been decided by your doctor, he or she contacts us to make your reservation. We will then send you the following forms to ensure your medical file is up-to-date:

  • confirmation letter explaining the steps to follow depending on your type of hospital stay
  • admission form to complete and sign
  • anaesthesia questionnaire to complete and sign

Please also include a copy or photo of your identity documents and proof or a copy of your health insurance coverage (basic and supplemental), so that we can ask your insurance provider for a payment guarantee.

You can post these documents back to us using the enclosed return envelope or email them to If the time frame between our confirmation letter and the date of your hospital stay is too short, you can bring these documents with you on the day of your admission.

Further information

Please contact the admissions team for more information.

Monday - Friday: 7 a.m. to 5 p.m.

Telephone: +41 (0)22 719 64 01 or +41 (0)22 719 66 58


Admissions process

On the day of your admission, please arrive at the reception desk noted in your confirmation letter. Once you have completed all the necessary forms, a member of our care team will show you to your room.