- Screening is by appointment only
- Please respect the reasons for consultation
- Children under age 12 are tested by prescription only
- Test results are sent only by text within 48 hours
- Whenever possible, come to your appointment alone (if needed, one person may accompany you)
- Do not come to your appointment early
- Face masks are required
- Disinfecting your hands is required
- Maintain social distancing in the waiting room and reception area
- Cough and sneeze into a tissue or into your elbow
- Stay home if you have suspicious symptoms (fever, congestion, cough, etc.)
- Starting August 23, visitors are required to show a valid covid-19 certificate to enter the buildings
When to get tested
- You have symptoms compatible with COVID-19: A test is recommended.
- You don't have symptoms, but you got a notification from the SwissCovid app informing you about a contact with a COVID-19 case: A test is recommended. You should wait for 5 days after the recorded contact before you get it.
- You are in quarantine following a close contact with a case of COVID-19, but you don't have symptoms: A test will be ordered by the competent cantonal service, from the 5th day after the first contact.
You are asymptomatic, but an outbreak is under investigation: If this type of situation arises, the competent cantonal service will order you to be tested
- You are coming out of a period of isolation: You don't need to be tested.
Carers and visitors
From August 23, 2021, all visitors aged 16 and over are required to show a valid covid-19 certificate proving that they are either vaccinated or cured, or the results of a negative PCR / antigen test. These documents will have to be shown at the checkpoints located at the entrance of our buildings.
All other restrictions (number of people, length of visit) are however lifted, in accordance with standard schedules and possible exceptions linked to the medical situation of some patients.
Wearing a mask (disposable surgical mask) is mandatory for all visitors. Thank you for continuing to apply safety measures, in particular hand disinfection.
You have an appointment for an outpatient consultation
Outpatient consultations are taking place normally, in compliance with essential health and safety measures.
E-health care: an alternative option for our patients
Many of our doctors now offer remote consultations. Please contact your doctor’s secretarial office for more information about this option. In an emergency, a medical assessment is available online.
Consultation time slots
In order to comply with social distancing guidelines and reduce the number of patients in waiting areas, our doctors are increasing the time between consultations.
Companions and strict on-time arrival for your appointment
Please do not arrive early for your medical appointment and come alone whenever possible. When necessary, one person only may accompany you, except in our pediatric ward where both parents are allowed.
Mask wearing and hand cleansing
Please come with your own face mask, which you obtained prior to the appointment. You will be required to disinfect your hands.
For information about specific group glasses, please contact the departments in charge. Antenatal classes are available through a video call platform. Please call +41 (0) 22 719 66 39 for more information.
Symptoms that may indicate a COVID-19 infection
In case of suspicious symptoms, make an appointment at our testing center, located in the parking lot facing the main entrance or in one of the other centers distributed throughout the canton. You will obviously need to cancel any appointments you may have with us.
In case of questions or concerns
Please contact your doctor’s secretarial office if you have any questions or concerns about your consultation. You can also find further information on our website, under your doctor’s profile or on their medical specialism page.
Cafeteria closed to the public
Our cafeteria is now open and follows the same rules as any restaurant (4 people sitting together inside, 6 outside, mandatory masks when not sitting). Our coffee booth in the B2 building is also still open.
You have a scheduled surgical procedure
General measures as well as those for outpatient consultations remain applicable in addition to the specific guidelines outlined below.
Required screening test
Due to the current epidemiological situation of coronavirus or COVID-19 infection, we are asking all patients getting ready to undergo a procedure to do a screening test to find out whether the virus is present in their respiratory tract by having a nasopharyngeal swab done, even if they have no symptoms.
Exceptions to the rule
In light of the current situation, there are situations when testing is not necessary anymore:
- Patients who went through the whole vaccination process (2 doses, 15 days after the second one; 1 dose, 15 days after getting it for people who had covid;
- Patients who had covid in the last 6 months.
Completing your screening test
To complete your screening test, please make an appointment online below. Your test must be done 72 to 48 hours before your procedure. You will receive the results of your test by text only. You will be asked to show it when you are admitted to the hospital. If the result is positive, please contact your surgeon directly to discuss how to proceed.
Symptoms and contact with someone with COVID-19
Please tell your surgeon immediately if you have experienced a fever, cough, difficulty breathing, flu-like symptoms or been in close contact with someone who has had coronavirus (COVID-19) in the seven days before your admission.
In case of questions or concerns
Please contact your surgeon directly if you have any questions or concerns about the scheduling of your procedure. You can also find further information on our website, under your surgeon’s profile or on their surgical speciality page.
Hospitalization for COVID-19
Currently, only HUG takes care of COVID-19 patients in Geneva. However, we stay at the disposal of the State of Geneva should the situation deteriorate and our help become needed again.
If you have tested positive for COVID-19 and need urgent medical attention, please call 144, which determines whether hospitalization or at-home care is appropriate.
Vaccination against COVID-19
The vaccination center of the Hôpital de La Tour closed its doors on July 27, 2021.
If you wish to know more about vaccination in Geneva, please click here, or call 0800 909 400 - 7/7 8am-7pm.